Tag: customer feedback

Task and Work Management Software

Software Quality Assurance: A Broader Perspective

Our quality assurance is thorough, process based, and a cross-team effort. To not only assure quality but to increase it, the software product feature goes through several layers of quality assurance. Both objective and subjective experiences are evaluated. 1) Code…

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Software project management

Managing the Software Development Process Under Reactive Feedback

Any responsible organization that wants to stay in business listens to its customers. The feedback comes in many formats: online reviews, support requests, emails and phone calls, face-to-face interaction, client satisfaction surveys, usage statistics... We want to know what's trending and…

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